If you accidentally lose your card or see a fishy transaction, just use your Inspired app to lock your card. Locking your card will prevent the processing of future transactions. It’s super easy to do and only lasts until you unlock it, so if you find your card again or determine the transaction was legit, you can unlock your card without having to contact us.
1) Open the Inspired app
2) Tap the gear icon in the upper left corner to open Settings
3) Tap “Manage Your Card”
4) Tap the toggle button to “Lock my card.”
To unlock your Inspired Card, follow the steps above and tap the toggle that says “Unlock my Card”.
The Inspired Debit Mastercard® is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license by Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Certain terms and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement. If you have any questions regarding the Card or such terms and conditions, you can contact us toll-free at 1-800-205-9347. If live agents are unavailable, you will be able to receive most account information by following the automated prompts, or by logging into your account on the Inspired mobile app.