If you’re worried your Inspired Card has been lost, stolen, or has unauthorized transactions, the first step is to lock your Inspired Card using your Inspired app.  

  • Simply log in and tap the gear icon for Settings then Manage Your Card.  
  • Flip the “Lock my Inspired Card” toggle and enter your PIN.  Rest assured that locking your Inspired Card will prevent the processing of future transactions.

After your card is locked, please contact the Inspired Member Services team either via our in-app chat in the Settings section, email at support@inspired.com, or via phone at 800-205-9347. We will be happy to send you a replacement card and/or file a dispute report for investigation.


The Inspired Debit Mastercard® is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license by Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.  Certain terms and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement. If you have any questions regarding the Card or such terms and conditions, you can contact us toll-free at 1-800-205-9347. If live agents are unavailable, you will be able to receive most account information by following the automated prompts, or by logging into your account on the Inspired mobile app.

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