It's important to keep the address in your Inspired profile up to date. If you have moved recently without updating the address for your Inspired Card, you may start experiencing declined transactions when billing info is requested. (Which is usually for charges from a website or over the phone.)
Updating your address is easy and can be done in your Inspired app! Simply log in, select Settings then tap your name and address to access your profile information. Tap your address to edit, make the necessary adjustments then Save.
Did the address for your linked funding card change too?
If your new address is also one that has been updated with the bank of your linked funding card, you'll want to do a quick relink of your Inspired Card to refresh the address associated with your linked profile. This is also an easy fix and just takes a moment, select Settings then Manage Your Card. Tap the button to Change your linked card and relink your funding source. It can be the same card as before, it's just necessary to refresh your linked profile!
The Inspired Debit Mastercard® is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license by Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Certain terms and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement. If you have any questions regarding the Card or such terms and conditions, you can contact us toll-free at 1-800-205-9347. If live agents are unavailable, you will be able to receive most account information by following the automated prompts, or by logging into your account on the Inspired mobile app.